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Capitalizing on a competitive edge is the key to success in the mortgage industry. Mortgage professionals are constantly looking for ways to lower costs while reducing the time it takes to process more loans. Solutionstar Settlement Services is your centralized resource for title, closing and appraisal services – reducing your application-to-close loan cycle, increasing pull-through rates, minimizing fraud and enhancing your borrower's overall closing experience. We deliver fast, easy and accurate settlement services so that your borrowers experience a totally seamless transaction, each time. Best of all, you get all the credit for providing a superior end-to-end solution.
Advanced TechnologyStreamline your settlement process and close more loans with our advanced technology.
- Reliable, scalable and flexible software solutions
- Seamless integration to origination and servicing platforms
- Total imaging solutions for document retrieval and archival
- Java J2EE open architecture, allowing service re-use across channels and applications
- XML foundation for consistent message formats and routing protocols
Enabled & Experienced ProvidersSave time and reduce costs by leveraging the buying power of our national vendor management network.
- The nation's most technologically enabled fulfillment of more than 20,000 process-certified providers who are continually evaluated based on rigorous performance metrics and lender feedback
- A total system solution that seamlessly integrates online supplier ordering and follow-up
- Centralized access to appraisal, title and closing management services for wholesale, retail and correspondent lending channels
- Continual tracking (and forced ranking) of vendors to ensure the highest levels of quality
Custom WorkflowsImprove your loan process with specialists in identifying, streamlining and documenting lender business rules.
- Workflow based on your processes, not ours
- Exception workflow with rules-based escalation engine
- A unique workflow-driven process built for specific loan channels
- User-controlled management tables that allow workflow customization down to the lender, loan type and/or zip code level
- Continuous evaluation of workflow process performance to allow service evolution based on actual events
Intelligent Product Bundles & MenusLeverage a complete end-to-end solution that drives the greatest overall results for your business.
- A highly flexible product delivery mechanism, designed to fill specific gaps
- Menu-driven product lines that are customized for your business
- Pilots are encouraged and service expansion over time is commonplace
Experienced Support TeamMaintain a competitive edge in the marketplace with access to extensive industry expertise and leadership only found at Solutionstar.
- A tenured, lender-focused team of support specialists with deep knowledge of the mortgage industry – available in regional processing centers in your time zone
- Your company's own toll-free number for client support and available on-site account management
- A credible, reliable, cutting-edge solution provider in the mortgage industry – keeping you abreast of market trends, legislative reform and industry best practices
- Active thought leadership in the establishment and promotion of industry standards and initiatives such as MISMO
Comprehensive ServicesOur robust solution set empowers us to be the market's most capable player… allowing you to close more loans.
- Full Appraisals (FNMA 1004/1073/1025)
- Limited One-Family Appraisals (FNMA 2055/2065)
- Review Appraisals (FNMA 2000—Quality Control & Pre-purchase)
- Damage Reports
- FHA Appraisals
- REO Appraisals
- Title Insurance
- Streamlined ALTA Product
- Equity (Property) Reports
- Deed Report (Legal and Vesting Report)
- Lien Protection Program
Closing & Delivery Services
- Refinance Escrow Closing**
- Home Equity Closing
- Purchase Escrow Closing
- Sub-Escrow Closing
Full Loan Modification Services
- Doc Prep
- Notary Service